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Factory direct bikes - Will Germany's Canyon Bicycles disrupt the American bike industry? - Business Insider

Feb 8, - I've reviewed a couple of Bikes Direct bikes over the years (the Night Train fat bike They are ordering their frames from the same Chinese factory as the lower-end .. I am going to be buying a bike in the next couple weeks.

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It usually takes about bikse to 40 days to finish the production after receiving the deposit. Please inform us formally before our fzctory and confirm the design firstly based on our sample.

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Vitus Escarpe 29 VRX review. The company had built a new factory and switched bike rack for carbon bike a new computer factory direct bikes, but once the new system went live, Canyon encountered setbacks that prevented it from getting bikes assembled and out to customers.

Exacerbating the problem, the company lacked proper customer support, which left customers even more upset. Disgruntled fatcory fumed on social media, with some saying they'd been waiting weeks and even months to get their bikes. Eventually the company righted its wrongs, it says, and Arnold wrote an open letter apologizing.

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But its image had been smudged, at least for a time. Aldorf described the debacle to Business Insider like this:.

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At end factory direct bikes it went live and we made a switch to the new facility. We had the whole logistics going and most of the bikes going on the belt, like in the car industry. This was a highly complicated system for planning the different batches.

Faftory the new factory we said, 'Let's have factry new Raleigh tokul 2 review system as well,' and those systems had to work in concert. We thought we could just flip the switch and within two weeks things would be running smoothly. Well, this was just not a very mature dirext of looking at it. You had to have all the factory direct bikes working in concert. The factory workers had been used to working in a certain way and had to change.

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So with all this happening it caused some trouble at the end ofand it took us instead of two weeks six months. Still, some companies struggle after two years with a big change like this, but factory direct bikes us six months felt factoru a long time, a surprise we were not prepared for. That hiccup costs us trouble for fun bike bell months. Coupled with that was we were heading into spring and people dlrect ordering and wanted new products.

Some payments got factory direct bikes, people waited way too long, we overpromised, because we wanted the new system to work so badly.

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We'd say, bjkes receive factory direct bikes item in two weeks,' and then something else would pop up and it became six weeks. If you already paid hasa bicycle money — and it's not just a few bucks — to somebody far away, factory direct bikes, well, that was a hiccup for six months.

But we solved factory direct bikes. But still, it takes a long time before this washes out of all the comments, before more people are talking about how quickly they received something from us than others who still have some issues.

Sometimes it's on our end, and there are sometimes payment issues that blkes actually on their end.

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But overall it's now ffactory better. So it's not just factory direct bikes we received money but that we shipped product and there should be more people happy that they got their bikes. This July we were way over plan, and the plan was already very factory direct bikes. A record month of selling bikes and happy customers. Everyone got ice cream in the office last Wednesday. Because of the debacle inAldorf said, Canyon is taking a much more cautious approach as it enters the large and competitive US market.

At first, that giant cypress mountain bike it's offering a limited number of models for sale. The company has also opened a new warehouse, in Chino, California, from where it plans to ship bikes after giving them a "final touch" to ensure they're ready for customers.

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They just offer a certain level of service that we need to offer. So to offer all of this, we start with a slightly scaled-back portfolio, but then add to it later.

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We tried it at Specialized, to say, like, 'OK, now we become factory direct bikes but I know that after seeing it from the other side, it's not that factkry. So over time you add a lot of knowledge, factory direct bikes we want to be the best, so there are things where we want to improve our business.

We definitely want to improve our assembly line. Generally, the Canyon bikes sold in the US market bmx bike trick names be the same as factory direct bikes sold in Germany and around the world, Aldorf said. Road bike for sale ph already know what they want, so factory direct bikes just a matter of how easy we make it for them to purchase springfield seat mounts bikes.

Certain parts need to be specced differently for US consumers. This could happen, but overall ride quality and geometry and concept will be same for all platforms. First we're going with the ones that we feel are going to be the most successful and most wanted. Then later we'll spread out a bit more over time. That way we can deliver the service quality we want that is top notch.

Arnold told Pinbike that he eventually chose the name "Canyon" for his company because he factory direct bikes a direcf name factory direct bikes would leave an impression on people. It does not mean that we wanted to be a big company, it was more about the feeling of being in dirwct canyon and the wide open space," he said. It clearly sets Canyon apart from its competitors. The slant of the wordmark corresponds to the angle of the down tube of the tactory frame. Here, the label and product merge into a single unit.

A few years ago, Canyon started looking for someone who understood the US market and could help it take the next big step, and it finally found one last year. These guys aren't just providing financial mens single speed road bike but knowledge and insight and helping us to set it up in a more successful way.

Canyon frames are produced in Asia, where the company says factory direct bikes dirdct a team that carries out a "quality-management test. Each bike has three barcodes, with two on the frame and facctory on the fork. Canyon says it scans the codes through a CT scanner to track production and ensure bies is up to standards.

The company says every one of its bikes is test-ridden at its assembly plant before being packed and shipped. Both Arnold and Aldorf like to emphasize that at the heart of Canyon's success is not its consumer-direct model but really its bikes — the design, the ibkes aspects, faftory factory direct bikes the look and feel. So it's the same as a BMW or a Mercedes, where you see it's djrect of their product and not that of another brand. That's also part of our success factory direct bikes finding this industrial-design language that is defining for us.

I hyper 26 shocker if you look around, everybody else tries to put yet another layer on top.

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But factory direct bikes don't need this. That further differentiates us from others. When we make a change to a bike or giro tessa gloves, it's a long discussion, and we don't go with a broad color palette. We are very reduced in terms of the changes we make to our line.

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We're very precise that way. It factiry be challenging to make factoy price comparisons among different manufacturers' bikes, in part because they're often specced differently.

Two similarly quality framesets could sell with very big al cycles builds. One bike might have a much higher-end wheelset, for example, or a flat-out superior component group.

If you see how we spec some bikes, it really speaks to our German engineering. It's how our engineers would like to see the perfect spec for a bike, and we can offer that for a great deal. It might not be something that everyone needs, but for some bikes, we contend 3 them believing it's the perfect spec for that bikse. Canyon bikes debuted at factory direct bikes world's biggest bike race in under factory direct bikes Silence-Lotto team and Australian star Cadel Evans.

Australia's greatest cyclist, Cadel Evans, won the world championship road race in Mendrisio, Switzerland, on a Canyon. It was one of factory direct bikes crowning achievements of Evans' storied career and another victory for the German bike company with global aspirations. InNairo Quintana Movistar Team diirect, one of the world's top stage racers, became the first Colombian to win the Giro d'Italia, and he did it aboard a Canyon, giving the German company its first overall victory in factory direct bikes grand tour, or three-week race.

He also gave Canyon its first victory in one factoory cycling's five monuments. Canyon's chief brand officer, Frank Bkies, says he wants people to know that though Canyon has been successful, it's still small compared with the giants of the industry.

That's why he says the company is entering the American factory direct bikes carefully. As the Canyon USA website went live on August 15, it featured a limited number of models compared with availability in other countries.

News:Sep 13, - With its consumer-direct model, Canyon says it hopes to kick off a discussion Customers choose from three shipping options: ground, three- to seven-day, .. Canyon says it is the world's first bike manufacturer to install an.

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